Refund & Cancellation Policy
Last updated: September 2026 · Effective immediately
1. Overview & Commitment
At Vaultsink AI (vaultsink.dev), we stand firmly behind the quality, speed, and craft of our autonomous AI website builder platform. We want you to feel completely confident when subscribing to any of our paid plans.
2. 3-Day Money-Back Guarantee
If you are not completely satisfied with Vaultsink AI for any reason within the first 3 days of your initial paid subscription purchase (Plus, Pro, or Agency), you are entitled to a 100% full refund—no complicated hoops or friction.
- Applies to both monthly and annual initial subscription purchases.
- Refunds are returned to the original payment method used during checkout (Credit/Debit Card, Apple Pay, Google Pay).
- Processing turnaround is typically 3 to 5 business days depending on your issuing bank.
3. How to Request a Refund
To request a refund, simply send an email to our support team from the email address associated with your Vaultsink account:
Contact Email: support@vaultsink.dev
Please include your account email and invoice or order ID. Our team will process your refund request within 24 hours.
4. Subscription Cancellation
You may cancel your recurring subscription at any time directly from your Dashboard > Billing settings with a single click.
- Upon cancellation, your subscription will remain active until the end of your current paid billing period.
- You will never be charged again following cancellation.
- You retain full access to and ownership of any websites and content generated during your active subscription.
5. Contact Support
If you have any questions regarding our refund policy, billing, or technical features, please reach out to us at support@vaultsink.dev.