Terms of Service

1. Acceptance of Terms & Eligibility

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Customer”, “User”, “you”) and Vaultsink AI (“Vaultsink”, “we”, “us”, “our”). By creating an account, accessing our website builder, generating or editing website code, publishing websites on our subdomains or custom domains, or using our APIs, you accept and agree to be bound by these Terms.

You represent and warrant that you are at least eighteen (18) years of age (or the legal age of majority in your jurisdiction) and possess the legal capacity to enter into these Terms. If you are accepting these Terms on behalf of an entity, agency, or corporation, you represent and warrant that you have full legal authority to bind that organization.

2. Services & AI Generation Nature

Vaultsink AI provides automated website generation, conversational in-place editing, Edge hosting, static code export, and domain routing tools powered in part by third-party artificial intelligence and large language models (“AI Technologies”).

You acknowledge that artificial intelligence is a rapidly developing probabilistic technology. Outputs generated by Vaultsink AI (including website layouts, copywriting, color palettes, and code snippets) are generated algorithmically and may contain errors, inaccuracies, obsolete facts, or omissions. You are solely responsible for reviewing, testing, editing, and verifying all generated websites and code before publishing or deploying them for commercial or public use.

3. Intellectual Property, AI Ownership & License Grants

4. Subscriptions, Recurring Billing & 3-Day Money-Back Guarantee

Paid tiers (Starter, Pro, Business, Agency, Enterprise) are billed in advance on a recurring monthly or annual basis via our secure payment processor (Polar). Subscriptions automatically renew at the then-current price unless you cancel before your renewal date.

3-Day Money-Back Guarantee: If you are unsatisfied with your paid subscription for any reason within the first three (3) calendar days of your initial purchase, contact support@vaultsink.dev for an unconditional 100% refund. For full terms, review our Refund Policy.

Cancellation: You may cancel your subscription at any time directly through the Dashboard > Billing > Manage Subscription portal. Cancellation takes effect at the end of your current pre-paid billing cycle; no further recurring charges will be incurred.

5. Acceptable Use Policy & Content Restrictions

You agree not to use Vaultsink AI, its Edge CDN, custom subdomains (*.vaultsink.dev), or custom domain routing for any unlawful, hazardous, or fraudulent purpose. Prohibited activities include, without limitation:

• Deploying or hosting phishing sites, credential theft pages, counterfeit portals, or deceptive financial scams;
• Distributing malware, viruses, trojans, ransomware, or malicious browser scripts;
• Hosting or promoting non-consensual imagery, sexually explicit material, violence, hate speech, or harassment;
• Infringing, misappropriating, or violating any third party's copyright, trademark, patent, trade secret, or privacy rights;
• Selling or facilitating the sale of unlawful controlled substances, weapons, or unauthorized pharmaceuticals;
• Attempting to probe, scan, reverse engineer, or breach the security of our infrastructure, database, or sub-processors.

Vaultsink reserves the right, in its sole and absolute discretion, to immediately suspend, takedown, or terminate any website, subdomain, or account found to be in violation of this Acceptable Use Policy, without prior notice or refund.

6. No Professional Advice Disclaimer (Legal, Medical, Financial)

Vaultsink AI is a software automation tool. Vaultsink AI is not a law firm, healthcare provider, licensed accountant, or registered financial advisory.

Any website copy, placeholder privacy policies, terms of service templates, healthcare descriptions, medical treatment outlines, pricing tables, or financial content generated through our platform are provided strictly for illustrative and draft purposes. They do not constitute legal, medical, accounting, tax, or investment advice. You are strictly advised to retain qualified, licensed legal, medical, or financial counsel in your jurisdiction to review, verify, and approve all content and policies prior to public deployment.

7. DMCA & Notice-and-Takedown Safe Harbor

Vaultsink complies with the Digital Millennium Copyright Act (17 U.S.C. § 512). If you believe that content hosted on a Vaultsink subdomain or infrastructure infringes your copyright, please submit a formal notice of claimed infringement to our Designated DMCA Agent at abuse@vaultsink.dev in accordance with our DMCA & Copyright Policy.

Vaultsink maintains a strict, documented policy providing for the prompt termination of account privileges and deployments of users who are identified as repeat copyright infringers.

10. User Indemnification

You agree to defend, indemnify, and hold harmless Vaultsink AI, its parent companies, subsidiaries, affiliates, officers, directors, employees, contractors, agents, and licensors from and against any and all third-party claims, damages, obligations, losses, liabilities, costs, debt, and expenses (including but not limited to reasonable attorney's fees and court costs) arising from or relating to:

• Your access to and use of Vaultsink AI, your published websites, or custom domain deployments;
• Your Customer Content or any material generated, published, or distributed through your account;
• Your breach of any provision of these Terms or our Acceptable Use Policy;
• Your violation of any third-party right, including any intellectual property, privacy, publicity, or property right;
• Any claim that your website, copy, or business caused harm, defamation, or financial injury to a third party.

Vaultsink reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate fully with our defense of such claims.

11. Dispute Resolution, Mandatory Individual Arbitration & Class Action Waiver

Informal Resolution: Before initiating any formal legal proceeding, you and Vaultsink agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms informally for thirty (30) days by contacting support@vaultsink.dev.

Binding Individual Arbitration: If the dispute is not resolved within thirty (30) days, any controversy or claim shall be determined by final and binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules, rather than in court. The Federal Arbitration Act governs the interpretation and enforcement of this section.

CLASS ACTION WAIVER: YOU AND VAULTSINK AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS.

12. Governing Law, Venue & Severability

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. If for any reason a claim proceeds in court rather than in arbitration, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Wilmington, Delaware.

If any provision of these Terms is held to be invalid or unenforceable by an arbitrator or court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions of these Terms shall remain in full force and effect.

13. Modifications to Terms

Vaultsink reserves the right to modify or replace these Terms at any time. When material changes are made, we will update the “Last Updated” date at the top of this page and post a notification in your dashboard or send an email. Continued use of Vaultsink AI after any modifications constitutes acceptance of the new Terms.

14. Contact Legal Department

For questions regarding these Terms or legal notices, contact our team at: